Reference

tokyo90 Legal For Indonesia Accounts

tokyo90 Legal sets out how account access, personal data, cookies and local payment records are handled for Indonesia.

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tokyo90 tokyo90 Legal For Indonesia Accounts
CONTACT THE POLICY TEAM

Three Ways To Resolve Legal Questions

A clear contact route matters when a Legal question affects your account or wallet status.

Account contact Use the support contact shown beside the account area when you need clarification about…
Wallet records For a Legal question about DANA, OVO, GoPay, QRIS, bank transfer or virtual account…
Access request If access appears unavailable in your area, contact us with your location and device…
DATA HANDLING DETAILS

How We Apply Legal Controls

We apply the Legal rules through practical account controls rather than relying on unclear wording. Account records are connected to the phone verification step, payment references are retained for reconciliation, and cookies…

Personal data

We use the details you submit for account access, verification, support handling and payment matching. This can include your phone number and transaction reference. When you ask for a copy or correction, we may need enough account detail to confirm that the request comes from you.

Cookie settings

Cookies can keep a verified session active and preserve essential choices between pages. You can adjust browser cookie settings, although removing necessary cookies may interrupt login or return you to the phone verification step when you reopen the site.

Account security

Your account security starts with a private password, an accurate phone number and careful handling of verification codes. We may pause an access request when details do not match the account record. Contact support instead of creating a second account to bypass a security check.

Payment evidence

DANA, OVO, GoPay and QRIS references can be used to confirm whether a transaction belongs to your account. Bank transfer and virtual account records may require the bank reference, amount and date. We do not need your wallet PIN or banking password for a payment inquiry.

Retention requests

You can ask why a record is retained, what category it belongs to and whether a correction is possible. Some records may need to remain available for disputes, accounting or legal obligations. We will explain the applicable reason rather than removing a record without assessment.

Policy contact

Send Legal questions through the support contact connected to your account and state whether you need access clarification, data correction, cookie assistance or account closure. We will use the details supplied to route the request and may ask for an account confirmation before discussing private records.

Common tokyo90 Legal Questions

These Legal answers address the questions we expect before an Indonesian account is opened or used. They cover eligibility wording, data access, cookies, payment records, account closure and support handling. If your situation involves a location restriction or a record that is not covered here, contact us with the registered phone number and relevant reference so we can apply the correct policy path.

It describes the terms and controls that apply to your account, personal data, cookies and payment records. Access depends on local law, so you should use the service only where local law permits. The same wording applies whether you connect from Jakarta through a mobile browser or from a desktop.

Yes, we use a clear phone verification step before account access is completed. Keep the phone number on your account accurate and private. If the code does not arrive or the details do not match, contact support rather than opening another account to bypass the check.

Contact us through the account support route and state that you want to know which personal data is held. Include your registered phone number and enough detail to identify the account. We may confirm ownership before discussing private records, and we will explain any applicable retention reason.

You can request a correction when an account detail or payment reference is inaccurate. Tell us which field is wrong and provide supporting details, such as a DANA, QRIS, bank transfer or virtual account reference. We will assess the request and explain the result through the contact route.

Cookies can support necessary sessions and remember selected browser choices. You can change cookie settings in your Android, iPhone or desktop browser. If necessary cookies are removed, login may stop working correctly and you may need to complete phone verification again when returning.

Ask support to close the account using the contact path connected to your registered phone number. Do not send your password or verification code. We may retain certain account, payment or dispute records when an operational or legal reason requires them, and we will explain that basis.

Our support contact can explain the policy path when an access request is unavailable in your location. Provide your city or region and device path, such as mobile browser or desktop browser. Eligibility depends on local law, and we will not suggest a workaround where local law does not permit access.

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