Reference

tokyo90 Privacy Policy for Your Account

tokyo90 Privacy Policy explains what we collect when you open an account, enter the lobby, or connect DANA, OVO, GoPay and QRIS.

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CONTACT ROUTES

Privacy Help Beside Your Account Path

A clear contact route helps you ask about personal data without explaining your entire account history.

Account privacy request Use the account-support route to ask which personal details we hold, why they are…
Wallet record question If a DANA, OVO, GoPay or QRIS reference appears unclear, contact support from the…
Access and cookie query Tell us if a device prompt, cookie choice or verification step prevents you from…
DATA PRACTICES

How We Handle Six Privacy Areas

We keep this Privacy Policy practical by connecting each data category with an account action you can recognise.

Account details

When you open an account, we handle the contact and verification details needed to identify that account and complete the clear phone verification step before access. Keeping these details current helps us connect a privacy request to you rather than to another account with similar contact data.

Device signals

Your phone or desktop browser may send technical signals such as device type, browser setting and security events. We use them to recognise unusual login behaviour and support an access query; they do not replace your account credentials or create a separate identity.

Cookies

Cookies can remember choices that help the policy page, login path and lobby open in a consistent way. You can manage cookie settings in your browser, although removing certain cookies may require you to repeat a verification or account preference step.

Wallet records

A DANA, OVO, GoPay or QRIS transaction can produce a reference, amount status and timestamp connected with your account. For bank transfer and virtual account requests, we use the matching reference to resolve a receipt or status question without needing your wallet password.

Security controls

We limit internal access to account and payment records according to the work being performed, and we use verification before discussing account-specific details. If your phone changes, complete the account checks we request rather than sending passwords through a support message.

Retention and changes

We retain records for operational, dispute and legal needs, then remove or anonymise them when the applicable period ends. If you request correction, access or deletion, we assess the request against current obligations and tell you what action can be taken.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the searches we expect from someone deciding whether to open a tokyo90 account. They explain what happens around phone verification, mobile access, cookies and local wallet records in plain terms. If your request involves a specific transaction or account, use the support route rather than posting private details in a public message. Access remains subject to local law.

The tokyo90 Privacy Policy covers account and contact details, phone verification, device signals, cookies, lobby activity and payment references. It also explains why we use those records, how access is limited, how long records may remain, and how you can ask about correction, access or deletion.

We may receive a payment reference, status and related account record when you use DANA, OVO, GoPay or QRIS. We use that information to match a transaction and answer receipt questions. Do not send wallet passwords or private security codes through support.

Phone verification helps us connect the person completing an account step with the correct account and reduce confusion during access. It can also support an account recovery or privacy request. We will not ask you to place a password or security code in a support message.

The Privacy Policy includes technical device and browser signals that can help identify unusual login activity or explain a failed access step. Your phone can open the account and policy path through its browser, while clearing cookies may require you to repeat preferences or verification.

Yes, you can contact us through the account-support path and ask what personal details are connected with your account. Include the account email or phone detail, not a password. We may verify your identity first, then assess the request under local requirements.

You can request correction or deletion through support and explain which record seems wrong or no longer needed. We assess the request against operational, dispute and legal retention needs. If deletion cannot be completed immediately, we explain the reason and available next step.

The policy is written for our Indonesian account flow, including DANA, OVO, GoPay and QRIS references, but access or eligibility depends on local law. If you are in Jakarta, Yogyakarta or another location, check whether access is permitted before opening or using an account.

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